Privacy Policy

Last updated: April 2024

At BrightSide Property Caretaking ("we", "our", or "us"), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard the personal information you provide to us through our website and services.

1. Information We Collect

We may collect and process the following data about you:

Contact Information: Name, email address, and phone number when you fill out our inquiry form.
Property Details: Information regarding your property in North Devon to provide accurate service quotes.
Usage Data: Information about how you use our website, collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Provide you with property caretaking services and quotes.
Respond to your inquiries and provide customer support.
Comply with our legal and regulatory obligations as a UK business.
Improve our website and service offerings.

3. Data Protection (GDPR)

In accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we act as the data controller for your personal information. We process your data on the legal basis of "contractual necessity" (to provide your quote) or "legitimate interest" (to answer your questions).

4. Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Rights

Under UK data protection law, you have the right to request access to, correction of, or erasure of your personal data. To exercise these rights, please contact us at info@brightside-caretaking.co.uk.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us via our website or directly at our Braunton office.